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Client Support Process

At CHC Talent, we take a deliberate, high-touch approach to talent delivery. Our process is designed to ensure that every candidate we present is vetted thoroughly and aligned with your organization’s goals, culture, and expectations.

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1. Client Discovery & Role Intake

  • Conduct a detailed intake meeting to understand the role, required skills, team dynamics, and company culture.

  • Gather insights into soft skills, leadership traits, and any specific preferences.

  • Align on timeline, communication preferences, and success metrics.

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2. Sourcing & Outreach

  • Launch a targeted search strategy using our nationwide talent networks, proprietary database, military transition channels, and actively engage passive and active candidates aligned with the opportunity.

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3. Screening & Evaluation

  • Conduct in-depth phone/video interviews to assess experience, motivation, and fit.

  • Evaluate candidates against your criteria, including career goals, leadership potential, technical proficiency, and cultural alignment.

  • Confirm availability, salary expectations, and relocation/flexibility (if applicable).​

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4. Candidate Presentation

  • Deliver a curated slate of top candidates, typically 3 per position.

  • Each candidate submission includes:

    • Resume, candidate summary highlighting key qualifications and alignment, and interview notes 

    • Compensation expectations and availability​

    • Prior military candidate submissions will also typically include 2-3 of their active-duty service evaluation reports (OER's/NCOER's) and their DD214 document which provides an overview of their military service. 

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5. Interview Coordination & Feedback Loop

  • Coordinate interviews and prepare candidates accordingly.

  • Gather and relay feedback on both sides promptly.

  • Address any misalignments early to keep the process efficient and aligned.​

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6. Offer Support & Onboarding Assistance

  • Provide offer negotiation support to align expectations and secure top talent.

  • Stay involved through onboarding to ensure a smooth transition and high candidate satisfaction.

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